Your privacy is critically important to us. This policy explains how Hatly collects, uses, and protects your personal information.
We collect information you provide directly to us, such as when you create an account, update your profile, place an order, or contact customer support. This may include your name, email, phone number, and payment details.
We also automatically collect location data (with your permission) to show you nearby restaurants and facilitate the pickup process.
We use your information to:
We share relevant information (such as your name and order details) with the restaurants you order from to facilitate preparation and pickup. We do not sell your personal data to third parties.
We retain your personal information for as long as your account is active or as needed to provide you services.
Account Deletion: You have the right to delete your account and associated personal data at any time directly through the app. To do so, navigate to your profile settings within the Hatly app and select "Delete Account". Upon request, we will delete or anonymize your data, subject to our legal obligations and legitimate business requirements.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
If you have questions about this Privacy Policy, please contact us at support@hat-ly.com.
Last updated: 8/21/2026